Navigate SB525 Healthcare Wage Requirements
Reduce Administrative Overhead • Improve Patient Experience • Maintain Compliance. SB525 mandates $22/hour minimum for healthcare staff starting July 2025. Our virtual patient coordinators at $13 each save you 53% while improving operations.
Start Your Risk-Free TrialMeet Angela Chatterfield
28 Years of Fortune 500 Leadership Experience
After nearly three decades in Fortune 500 sales leadership and extensive experience in yellow pages and directory operations, Angela founded Elite Local Listings around a core insight: businesses are overwhelmed by lead management, not lead generation.
With a proven record building and managing effective bilingual (English/Spanish) VA teams and contact management centers for both medical and business clients, Angela delivers streamlined communication, better scheduling, and measurable operational improvements.
Her direct experience within medical practices allows customization that understands medical consultations, patient concerns, and healthcare-specific requirements including HIPAA compliance.
Southern California owned since 2015 - Angela understands your local market and the specific challenges facing California healthcare practices, especially with new SB525 wage requirements.
"Every missed call represents someone who needed help but couldn't connect with the right professional. The quality of that first interaction determines everything that follows."
Complete Virtual Assistant Solution for Healthcare Practices
Traditional Phone & Front Desk Operations
Proven Results: Voicemail rate reduced from 34% to 9% (73% reduction), Call abandonment reduced from 15% to 4% (73% reduction)*. Perfect for appointment scheduling, patient inquiries, prescription refills, and general practice calls.
$13 per virtual patient coordinator vs $27.50/hour total cost for in-house staff
Web Lead Management & Conversion
Track Record: 7,862 web leads managed, 89.3% lead qualification rate, 48.6% consultation-to-surgery conversion rate, less than 2.4% no-show rate*.
Perfect for website forms, chat inquiries, marketing campaigns, and consultation scheduling.
SB525 Compliance Solution
Navigate New Requirements: SB525 requires $22/hour minimum wages starting July 2025. Our solution provides complete coverage at $13 per virtual patient coordinator with no additional costs.
53% cost reduction while improving patient experience and operational efficiency.
Our Proven Track Record
Web Leads Managed
Successfully processed and converted web inquiries*
Lead Qualification Rate
Compared to industry average of 60-70%*
Consultation-to-Surgery Rate
40% higher than industry average of 25-35%*
Reduction in Missed Calls
From 34% voicemail rate to just 9%*
Your Real Cost Savings with SB525 Compliance
Current Staff Cost (3 employees):
$22/hour + 25% additional costs = $27.50/hour per person
$14,289/month
Elite Med Solution:
$13 per virtual patient coordinator (no additional costs)
$6,754/month
Monthly Savings: $7,535
53% Cost Reduction
Plus: No recruiting, training, or turnover costs. Your front desk focuses on patients in front of them.
New Book Release
Angela Literally Wrote the Book on Customer Response
The importance of prompt response to customers isn't just theory for Angela—it's proven practice documented in her Amazon 5-star bestseller.
"Instant Response Revolution" reveals the systematic approach that transforms how businesses handle their most critical moments—the first contact with potential customers.
Every missed call represents someone who needed help but couldn't connect with the right professional. Whether it's a patient with urgent health concerns or someone considering an elective procedure, the quality of that first interaction determines everything that follows.
Get Your Copy on AmazonFeatured Interview: Influx Marketing Partnership
Watch Angela discuss our innovative VA services with the long-term successful website company, Influx Marketing.
Click to Load Interview
Featuring Angela Chatterfield & Influx MarketingOur virtual assistant services combine the value of human expertise with proven systems
Why Elite Med Eliminates Your Staffing Headaches
Recruiting Costs
No job postings, interviews, background checks, or hiring time investment
HIPAA Compliant Coverage
Fully compliant systems and bilingual capabilities when needed
Day Implementation
CEO Angela personally oversees integration with your systems
Avoid Turnover Costs
Healthcare admin turnover averages 75% annually - we eliminate this*
Ready to Navigate SB525 Requirements?
Start with our 5-hour risk-free trial to see how our virtual patient coordinators can help manage this transition while saving you 53% on administrative costs.
Start Your Risk-Free TrialElite Local Listings DBA Elite Med Listings
Founded by Angela Chatterfield | Southern California Since 2015
Email: [email protected] | Phone: 714-425-5900 | Toll-Free: 1-888-884-0368
Website: www.elitemedlistings.com
HIPAA Compliant • Bilingual Capabilities • 5-Hour Risk-Free Trial