Elite Med Listings
AI FIRST CONTACT
Elite Med Listings
California Based Personal Injury Case Management

Protecting Your Contingency Investment Through Complete Medical Treatment

Ensuring every serious injury client completes necessary medical treatment—protecting your contingency investment and maximizing case settlement value.

30–40% of serious injury clients fail to complete recommended medical treatment

The Stakes

Your client hasn't paid you a dime. You've invested thousands in marketing to acquire the lead, hours of attorney time building the case strategy, and overhead managing the file.

Then 30–40% of serious injury clients ghost their medical appointments. Or stop going to physical therapy after three sessions. Or "feels better" and disappears for four months.

Your $250,000 serious injury case becomes a $45,000 policy limits settlement—not because of legal issues, but because the client never completed medical treatment.

Your contingency investment evaporates.

Personal injury attorneys report 30–40% of clients fail to complete recommended medical treatment—directly impacting case value and settlement outcomes.

This is the gap Elite Med Listings fills.

What We Do

Elite Med Listings, a division of AI First Contact, provides HIPAA-certified administrative medical case management built exclusively for serious injury cases—ensuring every client completes necessary treatment and builds the medical documentation that drives maximum settlement value.

Our team includes physician-level medical expertise (MD, MBA, Former Health Insurance Medical Officer) and legal research expertise (Attorney) combined with AI-powered human-assisted administrative case management systems.

We work within your existing case management workflow—updates posted directly to your case files in Filevine, CaseStatus, Litify, or any system you use.

7-Day Trial—See Our System in Action

Give us one week with a sample of your serious injury clients.

  • 1
    You select a sample of serious injury cases for the trial period
  • 2
    We execute our full contact management protocol for 7 days
  • 3
    You receive real-time status updates on every client interaction
  • 4
    Day 8: Detailed report showing contact outcomes, appointment status, engagement levels, and identified risks

*7-day trial includes English-language client contact only. Full service includes bilingual Spanish/English capabilities.

Start Your 7-Day Trial

You'll see how our system tracks compliance, identifies red flags, and keeps cases moving forward—with your actual clients, in real-time. No long-term commitment.

Schedule Your 7-Day Trial

Or call (949) 520-1057

How It Works

Simple, systematic, integrated with your existing workflow.

1

Onboarding (One-Time Setup — 24–48 hours)

You provide access to your case management system, client contact information, and treatment plan details. We execute a Business Associate Agreement (HIPAA compliance), system integration, and initial case review.

2

Client Contact Initiation (Day 1)

We make immediate contact with every assigned client, confirm current treatment status, identify barriers, and establish our ongoing follow-up cadence. First update posted to your case files within 24 hours.

3

Active Case Management (Ongoing)

Systematic follow-up calls, appointment confirmations, barrier resolution, medical records requests, and treatment compliance tracking. All activity posted directly to your case management system.

4

Red Flag Protocol (When Issues Arise)

When clients go dark, miss appointments, or show signs of treatment dropout—we escalate immediately. Attorney notification through your system with specific risk assessment and recommended action.

5

Demand Preparation (End of Treatment)

Complete medical records compilation, treatment timeline documentation, and demand-ready file preparation. Every case closed with complete documentation supporting maximum settlement value.

Why Team Coverage Works Better Than Hiring One Case Manager

The difference between systematic coverage and single-point failure.

Case Manager — In-House Hire
CoverageM–F business hours only. Extended hours = overtime.
ExpertiseAdministrative skills only. No physician or legal background.
Annual Cost$65,000–$85,000+ (salary + benefits + overhead + OT)
Training3–6 months to productivity
TurnoverOngoing hiring, training, and supervision
ContractW-2 employee — payroll taxes, benefits, HR
LocationOffice space required
Elite Med Listings — Team Coverage
CoverageM–F 8am–8pm, Saturday 9am–1pm. No overtime charges.
ExpertisePhysician + Attorney + AI-powered human-assisted systems
Annual CostFlat monthly rate, month-to-month contract
TrainingImmediate integration — no ramp-up period
TurnoverZero impact — team-based coverage
ContractMonth-to-month, no long-term commitment
Location100% remote — no office overhead

Your attorneys focus on legal strategy and settlement negotiations.

We ensure treatment compliance, medical records coordination, and systematic client follow-up.

No hiring. No training. No turnover. No overtime. No coverage gaps.

Protecting your contingency investment through systematic administrative case management.

Built on 28 Years of Contact Management Expertise

Southern California boutique firm. Locally owned and operated since 2015.

Angela Chatterfield, Founder & CEO, AI First Contact

Angela Chatterfield

Founder & CEO, AI First Contact
  • 28 years Fortune 500 sales leadership
  • Author, "Instant Response Revolution"
  • Creator, PACE Sales Management System
  • Serving California practices since 2015
  • Laguna Beach, California — locally owned and operated
Published Author
Instant Response Revolution
AI strategies for solo entrepreneurs — ★★★★★ on Amazon
View on Amazon →

Our Team Combines

Executive-level expertise across three disciplines — working together on every case.

Physician-Level Medical Expertise

  • MD, MBA
  • Former Health Insurance Medical Officer
  • 25+ years managed care & injury case management
  • Corporate health & disability management

Legal Research & Compliance

  • Attorney
  • Contract review & legal documentation
  • Due diligence & risk mitigation
  • HIPAA compliance protocols

AI-Powered Human-Assisted Systems

  • Systematic tracking & real-time alerts
  • Direct updates to your case management system
  • Automated appointment reminders & follow-up
  • Bilingual capabilities (English/Spanish)
PACE: Patient Automated Contact Experience

PACE: Patient Automated Contact Experience
Proven methodology delivering contact management results for California medical and legal practices since 2015.

Investment

Flat monthly rate. No long-term commitment.

Elite Med Listings operates on a flat monthly rate with month-to-month contracts—no long-term commitment required.

Pricing is customized based on your caseload and specific requirements. Schedule a 15-minute consultation to discuss your practice's needs and receive a transparent pricing proposal.

(949) 520-1057

Contact Us

Schedule Your Consultation

15-minute call to discuss your practice's needs. No obligation.

Request Your 7-Day Trial

See our system in action with your actual clients. No long-term commitment.