We've Got You Covered
In a busy cash/direct -pay medical practice large quantities of leads are received through email, and phone contact daily. For most administrative medical staff, it is impossible to effectively work the leads, PLUS manage the day to day office workload. New prospective patients fall through the cracks, or are not qualified; which, waste the valuable time of the entire staff including but not limited to the doctor. The patient experience is not optimized and the outcome is mutual dissatisfaction. The prospective patient’s initial contact experience is typically not conducive to encouraging patients to schedule procedures on the first consultation visit. When prospective patients do not schedule procedures during the initial consultation, the likelihood of them scheduling with the practice drops by an average of 50%.
The cash/direct -pay healthcare provider operates a small medical practice business. The requirements necessary to operate a cash-pay medical practice include highly regulated compliance and create a recipe that often leads to low gross profit margins for the practice, and strain on the healthcare provider.
Elite Med Listings The Elite Solution
Leads are processed through our offsite contact management center equipped with Virtual Patient Coordinators (VPC) trained in a variety of cash/direct-pay medical practice sales. We work with cosmetic surgery, dermatology, hormone therapy, regenerative medical practices and more. Our service is a fit for practices that are 70% or more cash/direct-pay based. We provide lead nurturing and contact management oversight using our proprietary modified CRM (customer relationship management system )combined with quantifiable call center metrics. We provide extended hours, real-time phone transfers, and our extensive qualification process to deliver a better experience for the prospect and a more prepared patient to the practice.
Elite Med Listings is a portfolio of services dedicated to the cash/direct-pay medical sector ensuring an exceptional patient experience while maximizing practice revenue. Elite Med Listings provides solutions to increase gross profit margins while improving the patient experience
Current Offerings Include:
PACE Sales Management Systems- Premiere, Basic, Chat
Our customized patient engagement management system handles the entire prospective patient process from the first contact with the practice until the time when the patient/ physician relationship is established during the first appointment. We use our sophisticated customized platform to ensure that prospective patients are qualified and informed prior to their first appointment being scheduled with the practice.
Elite Med Sales Training and Consulting
Our customizable sales training and consulting programs focus on specific sales and resolution techniques designed to close more patients in less time. Sales training is available in both custom online platforms as well as on-site within your practice. Monitored online exercises are included as part of our Elite Premiere aftercare program. This ensures that the staff is utilizing the newly acquired techniques and increasing the ROI using Elite Med Sales Training.
Take the guesswork out of patient conversion.
“Will they show up? Will they move forward and schedule a procedure? Are they prepared?”
What Matters To Cash/Direct -Pay Medical Patients?
- Before & After Photos (If applicable)
- Ease of Communication with practice
- Patient Reviews (online reputation)
- Location & Price
Did You Know? Our Research Showed
Why Choose Us
Improve Results with Elite Med Listings.
What do you get from PACE Sales Management System & Elite Med Sales Training?
A better patient experience increased close rates, and higher gross profit margins for the practice and the provider.