AI FIRST CONTACT
Elite Med Listings
Appointment setting, treatment compliance, show rates, and medical records coordination so your clients complete their care and your cases settle for full value.
Your client hasn't paid you a dime. You've invested thousands in marketing to acquire the lead, hours of attorney time building the case strategy, and overhead managing the file.
Then 30 to 40% of serious injury clients ghost their medical appointments. Or stop going to physical therapy after three sessions. Or "feels better" and disappears for four months.
Your $250,000 serious injury case ends up at $45,000 policy limits not because of anything legal, but because the client never finished their treatment.
Your contingency investment evaporates.
Elite Med Listings, a division of AI First Contact, handles the administrative medical side of serious injury cases. We make sure clients complete their treatment and that the medical documentation is there when your attorneys need it.
Our team includes a physician (MD, MBA, former health insurance medical officer) and an attorney, working alongside our administrative coordinators.
We work inside your existing case management system. Updates go directly into your files in Filevine, CaseStatus, Litify, or whatever platform you use.
Give us one week with a sample of your serious injury clients.
*7-day trial includes English-language client contact only. Full service includes bilingual Spanish/English capabilities.
You'll see how our system tracks compliance, identifies red flags, and keeps cases moving forward—with your actual clients, in real-time. No long-term commitment.
Schedule Your 7-Day TrialOr call (949) 520-1057
Straightforward process that works inside your existing workflow.
You provide access to your case management system, client contact information, and treatment plan details. We sign a Business Associate Agreement for HIPAA compliance, connect to your case management system, and review the initial case files.
We contact every assigned client on day one, confirm where they are with their treatment, and find out if anything is getting in the way. You get the first update in your case files within 24 hours.
We make the follow-up calls, confirm appointments, request medical records, and track whether clients are staying on their treatment plan. Everything goes directly into your case management system.
When a client goes dark, misses appointments, or starts falling off their treatment plan, we flag it right away. You get a notification in your system with what happened and what we recommend.
We pull together the complete medical records, document the full treatment timeline, and prepare the file for demand. Every case closes with the documentation your attorneys need.
What you give up when you rely on one person, and what you get with a team.
Your attorneys focus on legal strategy and settlement negotiations.
We handle the client follow-up, medical records, and treatment compliance tracking.
No hiring. No training. No turnover. No overtime. No coverage gaps.
Your contingency investment is protected because we make sure the medical side of the case gets done.
Southern California boutique firm. Locally owned and operated since 2015.
Three areas of expertise on every case.
PACE: Patient Automated Contact Experience
Proven methodology delivering contact management results for California medical and legal practices since 2015.
Flat monthly rate. No long-term commitment.
Elite Med Listings operates on a flat monthly rate with month-to-month contracts—no long-term commitment required.
Pricing is customized based on your caseload and specific requirements. Schedule a 15-minute consultation to discuss your practice's needs and receive a transparent pricing proposal.
15-minute call to discuss your practice's needs. No obligation.
See our system in action with your actual clients. No long-term commitment.